♿ Accessibility Statement

HotSpot is committed to ensuring digital accessibility for people with disabilities

Last Updated: February 18, 2026

Accessibility Features

iOS App

• ✅ VoiceOver Support: Full compatibility with Apple's VoiceOver screen reader
• ✅ Dynamic Type: Text scales with iOS system font size settings
• ✅ High Contrast Mode: Supports iOS high contrast display settings
• ✅ Reduce Motion: Respects iOS "Reduce Motion" accessibility setting
• ✅ Voice Control: Compatible with iOS Voice Control for hands-free navigation
• ✅ Switch Control: Supports iOS Switch Control for alternative input methods
• ✅ Haptic Feedback: Tactile feedback for important actions
• ✅ Color Contrast: Minimum 4.5:1 contrast ratio for text
• ✅ Accessible Labels: All interactive elements have descriptive labels

Android App (Coming Soon)

• ✅ TalkBack Support: Full compatibility with Android's TalkBack screen reader
• ✅ Font Scaling: Respects Android system font size settings
• ✅ High Contrast Text: Supports Android high contrast mode
• ✅ Voice Access: Compatible with Android Voice Access
• ✅ Switch Access: Supports Android Switch Access

Website (hotspotapp.com)

• ✅ Keyboard Navigation: Full keyboard accessibility (Tab, Enter, Arrow keys)
• ✅ Screen Reader Compatible: Works with JAWS, NVDA, and VoiceOver
• ✅ Semantic HTML: Proper heading structure and ARIA labels
• ✅ Responsive Design: Works on all screen sizes and devices
• ✅ Color Contrast: WCAG AA compliant color contrast ratios
• ✅ Alt Text: All images have descriptive alternative text
• ✅ Focus Indicators: Clear visual indicators for keyboard focus

Conformance Status

WCAG 2.1 Level AA: Partially Conformant

"Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Known Limitations

• ⚠️ Maps: Interactive maps may have limited screen reader support (working to improve)
• ⚠️ Third-Party Content: Venue photos and descriptions may not meet accessibility standards (venues are responsible)
• ⚠️ Real-Time Updates: Live check-in notifications may not always announce via screen readers
• ⚠️ Complex Gestures: Some map interactions require multi-touch gestures (alternative methods provided)

Ongoing Improvements

We are continuously working to improve accessibility:

• 🔄 Regular Audits: We conduct accessibility audits every 6 months
• 🔄 User Testing: We test with users who rely on assistive technologies
• 🔄 Team Training: Our developers receive accessibility training
• 🔄 Automated Testing: We use automated tools to catch accessibility issues
• 🔄 Feedback Integration: We prioritize accessibility feedback from users

Assistive Technologies Supported

Screen Readers

• ✅ iOS: VoiceOver (iOS 15+)
• ✅ Android: TalkBack (Android 11+)
• ✅ Web: JAWS, NVDA, VoiceOver (macOS/iOS)

Alternative Input Methods

• ✅ Keyboard: Full keyboard navigation on website
• ✅ Voice Control: iOS Voice Control, Android Voice Access
• ✅ Switch Control: iOS Switch Control, Android Switch Access
• ✅ Assistive Touch: iOS AssistiveTouch

Visual Adjustments

• ✅ Font Scaling: Supports system font size settings (up to 200%)
• ✅ High Contrast: Respects system high contrast modes
• ✅ Dark Mode: Full dark mode support (reduces eye strain)
• ✅ Reduce Motion: Respects system "reduce motion" settings

Venue Accessibility

Physical Venue Accessibility:

HotSpot displays venue information but does NOT verify physical accessibility features. Under the Americans with Disabilities Act (ADA) Title III, venues are solely responsible for:

• Wheelchair accessibility (ramps, elevators, accessible restrooms)
• Service animal policies
• Accessible parking
• Reasonable accommodations for individuals with disabilities

We encourage users to:

• Contact venues directly to confirm accessibility features
• Report accessibility barriers to venue management
• Share accessibility experiences in reviews (coming soon)

Feedback and Contact

We welcome your feedback on the accessibility of HotSpot. If you encounter accessibility barriers:

Report an Accessibility Issue

Email: accessibility@hotspot-us.com

Include:

• Description of the accessibility barrier
• Device and operating system (e.g., "iPhone 14, iOS 17")
• Assistive technology used (e.g., "VoiceOver")
• Steps to reproduce the issue
• Screenshots or screen recordings (if applicable)

Response Timeline

• Acknowledgment: Within 2 business days
• Investigation: Within 5 business days
• Resolution: We aim to resolve critical accessibility issues within 30 days

Alternative Formats

If you need information from HotSpot in an alternative format:

• 📧 Email: accessibility@hotspot-us.com
• 📱 Phone: [Phone number TBD]
• 💬 In-App Support: Settings > Help & Support

We can provide:

• Large print documents
• Plain text versions of legal documents
• Audio descriptions of visual content

Third-Party Content

HotSpot displays content from third parties, including:

• Venue photos and descriptions (uploaded by venues)
• User-generated content (profile photos, usernames)
• Maps (Google Maps, Apple Maps)

We are not responsible for the accessibility of third-party content. However, we:

• Encourage venues to provide accessible content
• Provide alternative text for user-uploaded images (when possible)
• Work with third-party providers to improve accessibility

Legal Compliance

HotSpot strives to comply with:

• ✅ Americans with Disabilities Act (ADA): Title III (public accommodations)
• ✅ Section 508: Rehabilitation Act (if applicable to government use)
• ✅ WCAG 2.1 Level AA: Web Content Accessibility Guidelines
• ✅ Apple Human Interface Guidelines: Accessibility best practices
• ✅ Android Accessibility Guidelines: Material Design accessibility

Accessibility Resources

Learn More About Accessibility:

• W3C Web Accessibility Initiative (WAI)
• ADA.gov (Americans with Disabilities Act)
• Apple Accessibility
• Android Accessibility

Updates to This Statement

We review and update this Accessibility Statement regularly. Last updated: February 18, 2026

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